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We would like to draw your attention to Tiger Lifting’s policy on the returning of goods, either when:

a. Incorrect goods have been ordered by the distributor or end user.
b. Goods have been despatched but are later cancelled or unwanted by the distributor or end user.

On either of the above occasions, unless otherwise confirmed in writing to the contrary, we will levy a standard handling charge. This charge covers handling costs as well as QA and inspection of returned goods. The handling charge ranges from 15% to 25% of the net value less any carriage charges, depending on the goods and their condition. Items manufactured to customers’ special requirements cannot be returned for credit.


Before returning any goods you must contact us for authorisation. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the goods using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility.


When we receive the goods, we will inspect each item before it is accepted back. Goods that can’t be returned to a saleable condition will not be accepted back. The acceptance or not of the goods and the handling charge to be applied will then be communicated back to you.

We would like to draw your attention to Tiger Lifting’s policy on the returning of goods, either when:

a. Incorrect goods have been ordered by the distributor or end user.
b. Goods have been despatched but are later cancelled or unwanted by the distributor or end user.

On either of the above occasions, unless otherwise confirmed in writing to the contrary, we will levy a standard handling charge. This charge covers handling costs as well as QA and inspection of returned goods. The handling charge ranges from 15% to 25% of the net value less any carriage charges, depending on the goods and their condition. Items manufactured to customers’ special requirements cannot be returned for credit.


Before returning any goods you must contact us for authorisation. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the goods using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility.


When we receive the goods, we will inspect each item before it is accepted back. Goods that can’t be returned to a saleable condition will not be accepted back. The acceptance or not of the goods and the handling charge to be applied will then be communicated back to you.

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About Tiger Lifting

Tiger Lifting manufacture and provide the full range of Tiger hoisting and winching products globally, including the Tiger Subsea Lifting range. We have recently increased our range to include high quality height safety hardware products.

We have close partnerships with successful lifting equipment distributors across the world. Our commitment to innovation and customer satisfaction mean we will continue to develop our products by working closely with our customers.

We have manufactured the Tiger brand of manual lifting products for over 50 years and have a proven track record and an enviable reputation for supplying high quality safe, stable products into a varied cross-section of demanding industries throughout the world. We aim to set the highest standards in manufacturing, service, product reliability and safety and to provide industry leading value to our customers and supply chain partners.

Robust and reliable are phrases synonymous with Tiger Products. They must be, and are, of the highest quality in order to meet the lifting requirements specified by our customers and to operate effectively in the extremely harsh environmental conditions our clients often place them in.

Our range includes unique, patented designs and our products meet or exceed all relevant international standards, serving all spheres of global industry.

We employ over 100 people across our distribution centres located in Europe and North America, our manufacturing plant based in Taiwan and our various sales offices in different countries.

Our innovation, your safety.

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